Last Updated on Wednesday, 18 April 2012 09:22
Written by Administrator
Wednesday, 23 March 2011 06:20
For security need, Welcomevietnamtours.com prefers your payment by the following methods:
1. Credit card payment
We accept VISA, MARTERCARD, JCB, AMERICAN EXPRESS. Please note that there is a surcharge 4% of the bank fee. Kindly follow the following instructions to complete the payment process by the link we will send you, and you can pay online for your security
2. Bank transfer and Cash
Except for cash payment, bank fee charge may apply (any bank charge must be borne by customers). Our bank account details are as follows:
||ASIA PLATFORM VIETNAM
|Beneficiary Account number:
||91393559 for USD Account
91393389 for VND Account
||ASIA COMMERCIAL BANK - HANOI BRANCH
||No. 10 Trang Thi, Hanoi city, Vietnam
|Bank swift code or Bank code for transfer:
If unexpected circumstances should arise and impact your holiday plans, we would be glad to assist you with the cancellation procedures and refund your money. Our rates of refund are derived from our suppliers' requirements, and can be summarized as follows:
30 Days before trip commencement: 80% will be refunded
14 Days before trip commencement: 70% will be refunded
7 Days before trip commencement: 60% will be refunded
No refund for cancellations within 2 days before departure.
For authentication purposes, only written cancellation notices (e-mail or fax) will be accepted.
The refund will be made through bank transfer or credit card, depending on the original method of purchase. Bank fees, if applicable, will be for your account.